Monday - Friday 7.00 am to 5.00 pm
Saturday 7.00 am to 1.00 pm
Would you like to order BÄR shoes and enjoy uncompromising freedom for your toes? We're delighted! All of the information that you need about the order process can be found on this page and in our general terms of business. We will do everything to handle your order without a problem. So that your shoes arrive as soon as possible and you can get walking naturally.
Below we'll answer the most important questions regarding your order. Additional information can be found in our. FAQs. Or, simply send us an e-mail and we'll help you further.
When can I expect my shoes?
The BÄR team processes all orders as quickly as possible. Delivery can take up to three weeks, depending on the specific country.
Who is responsible for shipping and what does it cost?
We do not compromise on packaging and shipping either. Costs vary on the specific country of delivery. Further information on shipping costs are listed here.
I would like to return an order. What do I have to do?
We also make returns as easy as possible for you. Simply fill out the return form attached to your order.
What forms of payment can I use?
Within the scope of our desired-payment-guarantee, we provide you with following payment options:
Simply write your credit card number, expiry date and security code in the fields provided. You can use Visa, Master Card and American Express.
After choosing this option, you will be redirected to the Paypal site and you can process your payment there. Afterwards, you will automatically return to the BÄR website.
You transfer the purchase price immediately. A high level of security is given through entering a TAN that can be used only once.
You can find all information regarding payment options in our general terms of business.
How can I cancel my purchase?
You have the option of cancelling your order within the cancellation deadline. The process is described in our general terms of business. You can also find all information regarding our money back guarantee there.
Do you have any questions? Then simply contact us! We hope you feel just as free and relaxed in your BÄR shoes as you had imagined. If you have questions or would like some advice, contact us by e-mail or directly by telephone. Our service team will help you further on the service number +49 (0)7142 95 66 10. Or, simply visit a BÄR store near you.